{"id":363826,"date":"2025-09-10T18:29:38","date_gmt":"2025-09-10T16:29:38","guid":{"rendered":"https:\/\/evemo.de\/services\/"},"modified":"2025-10-05T17:30:32","modified_gmt":"2025-10-05T15:30:32","slug":"services","status":"publish","type":"page","link":"https:\/\/evemo.de\/en\/services\/","title":{"rendered":"Services"},"content":{"rendered":"

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Services<\/span><\/h1>\n

Services for Your Shared Mobility Operation<\/span><\/p>\n

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Telephone Hotline for Your Users<\/span><\/p>\n

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Tailored Solutions and White Label<\/span><\/p>\n

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Comprehensive Guidance and Technical Support<\/span><\/p>\n

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Customer Service, Fleet Management, and More<\/span><\/p>\n

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Customer Hotline<\/h2>\n

We handle telephone support for your users, acting on behalf of your service. Our hotline answers all questions regarding booking, rental, and return, and provides quick and reliable assistance in case of breakdowns or issues. The hotline is available daily upon request and is individually tailored to your service. <\/span><\/p>\n

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Each operator receives a dedicated hotline number for personalized communication.<\/p>\n

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We assist your users with all steps of reservation and usage.<\/span><\/p>\n

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Our team has full access to the platform and can directly assist users when needed.<\/span><\/p>\n

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Every contact is documented, and operators receive transparency regarding all processes.<\/span><\/p>\n

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Customization and White Label<\/h2>\n

With our customization and white-label solutions, you can design your shared mobility service exactly to your specifications. You receive a dedicated app, custom domains, and full control over design and functions. This ensures your brand presence remains consistent, and you can react flexibly to new requirements. <\/span><\/p>\n

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Your service as a custom app for iOS and Android with your branding.<\/span><\/p>\n

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Presentation of your system under your own web address.<\/span><\/p>\n

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Full control over colors, logo, and the entire design.<\/span><\/p>\n

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Integration of hardware and interfaces as required.<\/span><\/p>\n

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Consulting and Platform Support<\/h2>\n

We support you from the initial idea to ongoing operations with comprehensive consulting and technical support. Together, we develop a suitable concept, set up your platform, and assist you with all questions regarding operation and further development. Our support is always available to ensure your shared mobility service runs smoothly. <\/span><\/p>\n

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Support for all technical and administrative questions.<\/span><\/p>\n

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Setup of your platform according to your individual requirements.<\/span><\/p>\n

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Planning and execution of migrations from existing systems with established import functions.<\/span><\/p>\n

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We advise you on the further development of your shared mobility service and support you with projects.<\/span><\/p>\n

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Managed Operations<\/h2>\n

With Managed Operations, we take over all operational tasks for your shared mobility service upon request. From customer service to fleet management and complete operational management, you decide how much responsibility you wish to delegate. This ensures your service is always professionally managed and flexibly scalable.<\/span><\/p>\n

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Support for your users via phone and email by our experienced team.<\/span><\/p>\n

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Management and monitoring of your fleet, with everything that entails.<\/span><\/p>\n

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Taking over daily operational tasks according to your specifications.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Complete Operational Management” image_icon_width=”50%” _builder_version=”4.27.4″ header_font=”|600||on|||||” module_alignment=”center” image_max_width=”50%” global_colors_info=”{}”]<\/p>\n

Complete takeover of the entire shared mobility operation, if desired.<\/span><\/p>\n

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Customized Consulting?<\/h2>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ text_font=”|600|||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.8em” locked=”off” global_colors_info=”{}”]<\/p>\n

Are you looking for customized consulting?<\/strong> Do you have special requirements, want to integrate existing systems, or are you looking for a tailored solution for your shared mobility operation? We provide personal consultation and align all processes with your needs.<\/span><\/p>\n

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